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Last updated: 15 October 2026 · NutriZaika · Pakistan and worldwide

These terms cover our website nutrizaika.com and its pages (such as our plan form at intake.nutrizaika.com), the NutriZaika app, and the nutrition plans and support we provide. NutriZaika is a virtual nutrition studio based in Pakistan, serving clients in Pakistan and worldwide.

By using our website or app, sending us a form, or buying a plan, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use our services.

These terms do not take away any right that the consumer law where you live says cannot be taken away.

Please read this section carefully. NutriZaika provides nutrition and dietary guidance. We are not a medical practice. Nothing on our website, in the app or in any plan we prepare is a medical diagnosis, a prescription, or a substitute for care from a qualified doctor.

Always speak to your doctor before making significant changes to your diet, particularly if you are pregnant or breastfeeding, managing a diagnosed condition (such as diabetes, kidney or liver disease, or an eating disorder), or taking prescribed medication. Never stop or change prescribed medication because of a nutrition plan. If you think you are having a medical emergency, contact emergency services straight away.

Nida Tu Sehar holds an MPhil in Food Sciences and Human Nutrition from Kinnaird College for Women, Pakistan, and is a Nutritionist and Dietitian. She is not a medical doctor and does not practise medicine. She works in Pakistan and is not registered as a dietitian in any other country.

If you live outside Pakistan, please note that our team is not licensed or registered with the health regulators where you live, and our plans are not care from a professional licensed in your country.

NutriZaika provides personalised nutrition plans online to clients in Pakistan and worldwide. Our current plans and prices are on our Plans and pricing page. In summary:

  • Core: a clinically calculated, condition-aware personalised meal plan with precise quantities, food swaps and lifestyle notes, plus one end-of-plan review.
  • Signature: everything in Core, plus full food-preference personalisation, the BodyPrint™ profile, a Lab Insight Review, fasting-aware scheduling, day-14 and day-28 check-ins and priority WhatsApp support.
  • Programmes for businesses, clinics and hospitals are quoted individually.

The NutriZaika app shows your plan, helps you follow it day by day and keeps track of your progress. Some features of the app are free and do not need a plan.

How we prepare your plan. We build each plan with our own system: our food database, our recipe library and clinical rules approved by our nutritionist. Software, including AI, helps us prepare and check each plan. Our nutritionist reviews every plan before it is sent to you.

We may change what our plans include over time. The version described on our website when you pay is the version you receive.

You must be 18 or older to buy a plan or to create an account in the app. We do not prepare plans for anyone under 18.

We may decline to prepare a plan, for example when your health needs medical supervision that we cannot provide. If that happens after you have paid, we refund you in full (see section 08).

The quality of your plan depends on the accuracy of what you tell us. You agree to:

  • give us complete and truthful information about your health, medical conditions, medications, allergies and intolerances, and to tell us yourself if you are pregnant or breastfeeding, have kidney disease, or take any medication;
  • share every preference, health detail and dietary need before your plan is finalised;
  • tell us promptly if your health, medication or circumstances change during a plan;
  • follow your plan sensibly, and stop and speak to a doctor if you have an adverse reaction;
  • keep your plan to yourself. It is prepared for your body and circumstances and may be unsafe for someone else, so please do not share, sell or pass it on.

We are not responsible for outcomes caused by information you did not give us or gave us incorrectly.

Your plan is built from your answers, so please check them carefully before you send your form.

  • Core: changes after your plan has been created are not included. Any change needs a full revision of the plan, which takes extra time and carries an additional charge.
  • Signature: one free plan adjustment is included in each 28-day cycle. Any further change needs a full revision of the plan, which takes extra time and carries an additional charge. The day-14 check-in and the updated plan for days 15 to 28 are part of Signature, not a change.
  • Freezing your plan: you can freeze your plan for up to 30 days, for example while you travel or recover from an illness. Message us before the freeze starts and we will agree the new dates with you.

Plans are bought per 28-day cycle. There are no lock-in contracts and no automatic renewals. Each new cycle is a separate purchase you choose to make.

Prices are quoted in Pakistani rupees (PKR) for clients in Pakistan and in US dollars (USD) for clients outside Pakistan. Clients in Pakistan pay by JazzCash, Easypaisa or bank transfer. Clients outside Pakistan pay by bank transfer, or by another method we confirm with you before you pay. Payment is due in full before your plan is built. Any bank charges, currency conversion costs or transfer fees are yours to pay.

We will never ask for your card number or your banking password by phone, WhatsApp or email.

We may change our prices at any time. A change never affects a cycle you have already paid for.

Your plan is a personal document prepared specifically for you. Because of that:

  • Before delivery: you may cancel and receive a full refund, less any transaction fees, as long as we have not yet begun building your plan.
  • After delivery: the work is complete and the fee is non-refundable, as with any custom digital product.
  • If we cannot help you because, after reviewing your information, we conclude that your situation needs medical supervision we cannot provide, we will tell you and refund you in full.
  • If we end your plan early for a reason that is not your fault, we refund the part of the cycle you have not received.

We refund by the method you paid with, usually within 14 days. These terms do not affect any refund rights you have under the consumer law where you live.

If something has gone wrong, please contact us before anything else. We would far rather fix a plan that is not working for you than leave you unhappy.

The client results shown on our website are real, shared with permission, and reflect what those people achieved. They are not a promise or guarantee of what you will achieve.

Results depend on how closely you follow your plan, your starting point, genetics, medical conditions, medication, sleep, stress, activity and many other factors outside our control. We do not guarantee any particular weight change, laboratory result or improvement in symptoms.

  • Your account: you can sign in with Google, with Apple on an iPhone, or with a code we send to your email. Please keep access to your account secure. You are responsible for what happens in your account, so tell us straight away if you think someone else has used it. You can delete your account at any time in the app (Profile, then Delete my account).
  • Using our website and app: they are for your own personal use. You may not copy, change, sell or reverse engineer the app, collect content or data from our website or app with automated tools, or use either in a way that harms them or other people.
  • Estimates, not medical measurements: Naap™ measures your body from two photos. Its results are estimates and can differ from a tape measure. Forecasts, the body twin, BMI and waist-to-height are guides based on your own numbers, not diagnoses or promises.
  • Exercise: the exercise guidance in your plan and in the app is matched to what you tell us, but it is general guidance for adults in good health, not medical care. If a doctor is treating you for a condition, check with them before you start. Stop and tell us if you feel dizzy, or get sharp joint pain or breathlessness you cannot talk through. If you get chest pain or feel faint, stop at once and get medical help straight away.
  • Changes to the app: we may add, change or remove features, including free ones, as we improve the app. We do not promise that the website or the app will always be available or free of errors.
  • App stores: if you downloaded the app from Apple's App Store, Apple's standard licence for apps also applies. Apple is not responsible for the app or its content and has no duty to support it. If you downloaded it from Google Play, Google Play's terms also apply.
  • Suspending accounts: we may suspend or close an account that is used to break these terms or to harm others. We will tell you why, unless the law does not allow us to.

11Your content

Your dish ratings, comments, check-in answers and messages remain yours. You allow us to use them to prepare and adjust your plans and to support you. We may also count them in totals across many clients, which cannot identify anyone, to improve our service. We publish a review, photo or result only with your permission, and you can ask us to remove it at any time.

If you send us ideas or suggestions, we may use them freely, without paying you.

Our website, app, plans, recipes, food database, methods and written content belong to NutriZaika and are protected by copyright and trade mark law. The NutriZaika name and logo, Naap™, BodyPrint™ and Zaika Score™ are our trade marks.

You may read, print and save pages of our website for your own personal use. Your plan is licensed to you personally. You may not copy, republish, sell or distribute our content or your plan, or use any part of our plans, app or website to build or train another nutrition product or service, without our written permission.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded or limited.

Subject to that, and to the fullest extent permitted by law:

  • we provide our website, app and services on an "as is" basis, and we do not promise that they will be uninterrupted or error-free;
  • our total liability to you in connection with a plan is limited to the amount you paid us for that plan cycle, and in connection with our free features to USD 50 (or the same amount in PKR);
  • we are not liable for indirect or consequential loss, or for outcomes arising from not following a plan, from information you did not give us, or from advice given to you by someone else.

Our services link to and use services run by other companies, including WhatsApp, Google, Apple, Netlify, Cloudflare, and payment providers such as JazzCash, Easypaisa and banks. We are not responsible for their content or practices. Their own terms and privacy policies apply when you use them.

How we handle your personal and health information is set out in our Privacy Policy, which forms part of these terms.

If you have a complaint, please write to us at support@nutrizaika.com first. We will try to resolve it within 30 days.

These terms are governed by the laws of the Islamic Republic of Pakistan, and the courts of Lahore have jurisdiction over any dispute. If you are a consumer living elsewhere, you keep the protection of the mandatory consumer laws of your country, province or state, and you may also be able to bring a claim in the courts where you live.

Nothing in these terms requires you to use arbitration, or stops you from taking part in a class action if the law where you live protects that right.

We may update these terms from time to time. The "last updated" date at the top of this page shows the current version. If a change matters to you, we will tell you by email, WhatsApp or in the app before it applies. A cycle you have already paid for stays under the terms that applied when you paid.

  • If a court finds that part of these terms cannot be enforced, the rest still applies.
  • If we do not enforce a term straight away, we can still enforce it later.
  • You may not transfer your rights under these terms to someone else. We may transfer ours to a business that takes over our services, and your rights stay the same.
  • We may send you notices by email, WhatsApp or in the app, and these count as written notices.
  • These terms, together with our Privacy Policy, are the whole agreement between you and us about our services.

NutriZaika
Pakistan and worldwide
Email: support@nutrizaika.com
Phone / WhatsApp: +92 333 294 2777